He also found the phone line filter was not working properly and replaced the filter.

This was great.he showed up on time, marched through the processes of checking the system, that I am now far too familiar with, and found the two year old 2Wire Router currently hooked to the system was causing the problem. The the next to the last call I made resulted in a tech arriving the next day to check out my system. This includes the calls I made the last two days. My last two calls to the AT&T Customer Service Center have been rational, cohesive and productive. My satisfaction with AT&T’s customer service escalated to the ‘Elated Level’ once they dropped using offshore customer services and brought in people who speak America English fluently. Historically, with the more than a half dozen calls I have made over the past three years, I have had somewhat of a satisfactory experience especially once I got through the unnecessary animated call routing. From time to time, when the pixilation and slow internet speed coincided with me having time to spend an hour, or more, on the phone, I would call the AT&T customer service number. I tolerated it since it was intermittent and would go away after a few minutes. Since 2009, I had experienced a large number of problems with the pixilation or scrambled pixels of the TV screen. I too joined the ranks of millions who, while watching the evening news, would create new four letter words to shout at the TV when the screen pixilated or just froze.or when my network connection to my Facebook account would go down during a very lively discussion on what the deal is with Justin Bieber existence in the entertainment world. I have not been immune to the multitude of technical problems and growing pains the AT&T Uverse has experience over the past three years. If you are one of the many searching the internet for explanation of why the pixilation of your TV screen that is hooked to the AT&T Uverse system is causing you to miss The Big Bang Theory, then hang on…I found out what was causing the problem for me.

At t uverse service